/* Essex Embroidery AI Assistant – chat widget */
.essexai-chat {
	--eeai-primary: #0E0B08;
	--eeai-accent: #C9A24B;
	--eeai-header-text: #F6EFD8;
	--eeai-visitor-bg: #C9A24B;
	--eeai-visitor-text: #0E0B08;
	--eeai-bot-bg: #F3ECDD;
	--eeai-bot-text: #1C140B;
	--eeai-bubble-radius: 16px;
	--eeai-btn-radius: 999px;
	--eeai-offset-x: 20px;
	--eeai-offset-y: 20px;
	--eeai-font: inherit;
	position: fixed;
	bottom: var(--eeai-offset-y);
	z-index: 99990;
	font-family: var(--eeai-font);
	font-size: 15px;
	line-height: 1.45;
	color: var(--eeai-bot-text);
}
.essexai-chat *, .essexai-chat *::before, .essexai-chat *::after { box-sizing: border-box; }
.essexai-pos-right { right: var(--eeai-offset-x); }
.essexai-pos-left { left: var(--eeai-offset-x); }
.essexai-chat.essexai-preview { position: absolute; }

.essexai-launcher {
	display: inline-flex; align-items: center; gap: 10px;
	border: 0; cursor: pointer;
	background: var(--eeai-primary); color: var(--eeai-accent);
	border-radius: var(--eeai-btn-radius);
	padding: 14px 20px 14px 16px;
	box-shadow: 0 10px 30px rgba(14, 11, 8, .28);
	font: 600 15px/1 var(--eeai-font);
	transition: transform .15s ease, box-shadow .15s ease;
}
.essexai-launcher:hover { transform: translateY(-2px); box-shadow: 0 14px 34px rgba(14, 11, 8, .34); }
.essexai-launcher:focus-visible, .essexai-chat button:focus-visible, .essexai-chat textarea:focus-visible, .essexai-chat input:focus-visible { outline: 3px solid var(--eeai-accent); outline-offset: 2px; }
.essexai-launcher-label { color: var(--eeai-header-text); }
.essexai-chat.is-open .essexai-launcher { display: none; }

.essexai-panel {
	width: 380px; max-width: calc(100vw - 32px);
	height: 600px; max-height: calc(100vh - 2 * var(--eeai-offset-y));
	display: flex; flex-direction: column;
	background: #fff; border-radius: 18px; overflow: hidden;
	box-shadow: 0 24px 60px rgba(14, 11, 8, .3);
	border: 1px solid rgba(201, 162, 75, .35);
}
.essexai-chat .essexai-panel[hidden] { display: none !important; }

.essexai-header {
	display: flex; align-items: center; gap: 12px;
	padding: 14px 14px 14px 16px;
	background: var(--eeai-primary); color: var(--eeai-header-text);
	border-bottom: 2px solid var(--eeai-accent);
}
.essexai-avatar { width: 40px; height: 40px; border-radius: 50%; object-fit: cover; background: var(--eeai-accent); flex: none; }
.essexai-avatar-fallback { display: grid; place-items: center; color: var(--eeai-primary); font-weight: 700; font-size: 18px; }
.essexai-titles { flex: 1; min-width: 0; display: flex; flex-direction: column; }
.essexai-titles strong { font-size: 16px; letter-spacing: .01em; }
.essexai-titles span { font-size: 12.5px; opacity: .85; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.essexai-dot { display: inline-block; width: 8px; height: 8px; border-radius: 50%; background: #9C8F7B; vertical-align: middle; }
.essexai-dot.is-open { background: #5BBF6A; }
.essexai-close { border: 0; background: transparent; color: var(--eeai-header-text); cursor: pointer; padding: 6px; border-radius: 8px; display: grid; place-items: center; }
.essexai-close:hover { background: rgba(255, 255, 255, .1); }

.essexai-messages { flex: 1; overflow-y: auto; padding: 16px; display: flex; flex-direction: column; gap: 10px; background: #FCFAF5; }
.essexai-msg { max-width: 85%; padding: 10px 13px; border-radius: var(--eeai-bubble-radius); word-wrap: break-word; }
.essexai-msg p { margin: 0; white-space: pre-wrap; }
.essexai-from-assistant, .essexai-from-agent { align-self: flex-start; background: var(--eeai-bot-bg); color: var(--eeai-bot-text); border-bottom-left-radius: 4px; }
.essexai-from-visitor { align-self: flex-end; background: var(--eeai-visitor-bg); color: var(--eeai-visitor-text); border-bottom-right-radius: 4px; }
.essexai-from-system { align-self: center; background: transparent; color: #6B6257; font-size: 13px; text-align: center; padding: 4px 8px; }
.essexai-from-system.is-error { color: #8A2A1E; }
.essexai-agent { display: block; font-size: 11.5px; font-weight: 700; color: #6B6257; margin-bottom: 2px; }
.essexai-chat .essexai-msg.is-pending { opacity: .65; }
.essexai-chat .essexai-msg.is-failed { outline: 1px dashed #8A2A1E; }

.essexai-typing { display: flex; gap: 4px; padding: 0 20px 8px; background: #FCFAF5; }
.essexai-chat .essexai-typing[hidden] { display: none !important; }
.essexai-typing span { width: 7px; height: 7px; border-radius: 50%; background: var(--eeai-accent); animation: essexai-bounce 1s infinite ease-in-out; }
.essexai-typing span:nth-child(2) { animation-delay: .15s; }
.essexai-typing span:nth-child(3) { animation-delay: .3s; }
@keyframes essexai-bounce { 0%, 80%, 100% { transform: translateY(0); opacity: .4; } 40% { transform: translateY(-5px); opacity: 1; } }

.essexai-suggestions { display: flex; flex-wrap: wrap; gap: 6px; padding: 0 14px 10px; background: #FCFAF5; }
.essexai-chat .essexai-suggestions[hidden] { display: none !important; }
.essexai-chip { border: 1px solid rgba(201, 162, 75, .7); background: #fff; color: var(--eeai-bot-text); border-radius: var(--eeai-btn-radius); padding: 6px 12px; font: 13px/1.3 var(--eeai-font); cursor: pointer; text-align: left; }
.essexai-chip:hover { background: var(--eeai-bot-bg); }

.essexai-compose { display: flex; align-items: flex-end; gap: 6px; padding: 10px; border-top: 1px solid #EFE6D2; background: #fff; }
.essexai-input { flex: 1; resize: none; border: 1px solid #E3D7B8; border-radius: 12px; padding: 10px 12px; font: 15px/1.4 var(--eeai-font); color: #1C140B; max-height: 120px; background: #fff; }
.essexai-send, .essexai-attach { flex: none; width: 42px; height: 42px; border: 0; border-radius: var(--eeai-btn-radius); display: grid; place-items: center; cursor: pointer; }
.essexai-send { background: var(--eeai-primary); color: var(--eeai-accent); }
.essexai-attach { background: transparent; color: #6B6257; }
.essexai-attach:hover { background: #F6EFD8; }
.essexai-file { display: none; }

.essexai-footer { padding: 6px 12px 10px; background: #fff; text-align: center; }
.essexai-human { border: 0; background: transparent; color: var(--eeai-primary); text-decoration: underline; font: 600 13px/1.4 var(--eeai-font); cursor: pointer; padding: 4px; }
.essexai-privacy { margin: 4px 0 0; font-size: 11.5px; color: #6B6257; }
.essexai-privacy a { color: inherit; }

.essexai-prechat { padding: 14px 16px; background: #fff; border-top: 1px solid #EFE6D2; display: grid; gap: 6px; max-height: 60%; overflow-y: auto; }
.essexai-label { font-size: 12.5px; font-weight: 600; color: #6B6257; }
.essexai-field { border: 1px solid #E3D7B8; border-radius: 10px; padding: 9px 11px; font: 15px var(--eeai-font); }
.essexai-check { font-size: 12.5px; color: #3A3127; display: flex; gap: 6px; align-items: flex-start; }
.essexai-prechat-actions { display: flex; gap: 10px; align-items: center; margin-top: 4px; }
.essexai-primary { background: var(--eeai-primary); color: var(--eeai-header-text); border: 0; border-radius: var(--eeai-btn-radius); padding: 10px 18px; font: 600 14px var(--eeai-font); cursor: pointer; }
.essexai-link { background: none; border: 0; color: #6B6257; text-decoration: underline; cursor: pointer; font: 13px var(--eeai-font); }
.essexai-error { color: #8A2A1E; font-size: 13px; margin: 0; }

@media (max-width: 520px) {
	.essexai-chat.is-open { inset: 0; }
	.essexai-chat.is-open .essexai-panel { width: 100vw; max-width: 100vw; height: 100%; max-height: 100%; border-radius: 0; border: 0; }
	.essexai-launcher-label { display: none; }
	.essexai-launcher { padding: 15px; }
	.essexai-hide-mobile { display: none; }
	.essexai-input { font-size: 16px; }
}
@media (prefers-reduced-motion: reduce) {
	.essexai-launcher, .essexai-typing span { transition: none; animation: none; }
}